Scattered conversations
Unanswered messages, chats split between people and patients who slip away.
ALMO Care · CRM for clinics and practices Fewer lost patients. More control of the whole journey.
ALMO Care is a CRM built for healthcare that connects WhatsApp, Meta, scheduling, follow-up and metrics so your team replies better, converts more patients and always knows what should happen next.
Start with the essentials. Turn on new modules when your operation needs them.
For doctors, practices and clinics of any size.
ALMO CRM
Step 1 of 5Lead comes in
LGLaura GómezNew
- Meta ad → WhatsApp
- First consultation
- 1 min ago
Hi, I’d like a first consultation. Do you have availability this week?
Step 2 of 5Gets assigned
LGLaura GómezAssigned
CCarolinaCall center
Time to reply10 min
Every conversation has an owner.
Step 3 of 5Conversation
Do you have availability this week?
Hi Laura! We have Thursday 10:30 or Friday 8:00. Which works for you?
Thursday 10:30, please.
First reply in 2 min
Step 4 of 5Appointment
LGLaura GómezBooked
Thursday10:30First consultationRoom 2
NewBooked
Step 5 of 5Next step
- WhatsApp reminderWednesday 10:30, 24 h before
- If she doesn’t replyFollow-up task for Carolina
Nobody has to remember.
Your patients are already coming in. The problem is losing them along the way.
Manual follow-up
People who never book and patients who should come back, depending on someone remembering.
Little visibility
You don’t know how long your team takes to reply or at which stage patients drop off.
ALMO turns every interaction into a next step.
CORE · Where you start
ALMO CRM
Everything your team needs so no patient gets lost.
Conversations, leads, scheduling, follow-up and metrics in one platform.
ConversationsMeasure how long your team takes to reply.
- One or several WhatsApp and Instagram lines in one inbox
- Every conversation with an owner and a reply deadline
- Quick replies and internal notes
Leads & MetaSee which sources and campaigns actually turn into appointments and patients.
- Source of every lead: Meta, Google, Instagram or referrals
- Stage, service of interest and owner
- From ad to appointment, without spreadsheets
SchedulingSee exactly which stage every patient is at.
- Schedule per professional
- Booked, confirmed and attended appointments and no-shows
- Every no-show creates a task to call the patient back
Follow-up & MetricsAutomate the follow-ups that today depend on someone remembering.
- Follow-up queue: overdue, due today and unanswered
- Recontact for patients who didn’t book
- Reply times and conversion per stage
Real ALMO CRM screens, interface in Spanish, fictional data.
From ad to appointment. Without losing track.
ALMO connects acquisition and operations so you don’t just know how many leads came in, but what happened to them.
- Meta / Instagram
- Lead
- Reply
- Availability
- Appointment
- Attendance
- Conversion
Start simple. Grow when you need to.
ALMO CRM is the foundation. Each module turns on when your operation needs it.
Core
ALMO CRM
Conversations, leads, scheduling, tasks, follow-up and metrics.
Module
In developmentALMO Automation
Appointment reminders and follow-up tasks that don’t depend on someone remembering.
See Automation ModuleALMO Outcomes
Scores and questionnaires to measure how each patient progresses.
See Outcomes ModuleALMO Surgical Journey
From surgical indication to recovery.
See Surgical JourneyALMO Clinical AI + Integrations
Clinical intelligence and connections with other systems.
ALMO AutomationPatient ExperienceModule
Follow-up keeps going even when your team is busy.
Automate follow-up without losing the human touch.
- ConfirmationsReminders before every appointment.
- RecontactTasks for the team about people who didn’t finish booking.
- Check-upA check-up reminder after a procedure, for example at 6 months.
- Check-insHow the patient is doing after treatment.
- Tasks and alertsWhat needs a person reaches the team.
Check-ins and automatic alerts: in development.
Demo PracticeWhatsAppHi María 👋
It’s been 6 months since your procedure. Would you like us to book your check-up?09:00
Tap an answer to see what happens.
ALMO OutcomesModule
Don’t just see patients. Measure how they progress.
Collect scores and questionnaires by QR or tablet (and soon by message) and build a long-term view of every patient.
- Automatic scoring, no manual math
- Each patient’s progress in one view
- For any specialty: orthopedics, physiotherapy, gastroenterology, dermatology and more
ALMO Surgical JourneyModule
When surgery is part of your operation, ALMO can support the whole journey.
A specialized module on top of the CRM: every case with its stage, its owner and its next step.
- Indication
- Authorization
- Readiness
- Scheduling
- Surgery
- Post-op
- Orders and authorizations with their reason for delay
- Red, yellow and blue status: deferred is not lost
- Why a patient did not reach surgery
One platform. Different ways to use it.
Growing practice
Stop depending on scattered chats and manual follow-up.
Uses
- CRM
- Scheduling
- Metrics
Multi-specialty clinic
Understand what happens from the moment a lead comes in until the patient receives care.
Uses
- CRM
- Several providers
- Automation
- Outcomes
Surgical practice
Manage authorizations, preparation, scheduling and recovery in one place.
Uses
- CRM
- Automation
- Outcomes
- Surgical Journey
In development
What we are building.
The full vision, step by step. This is not available yet.
A real product, working today.
These are ALMO Care screens, not mockups. In the demo you see it with your practice’s workflow.
Overview 
Case status 
Surgical funnel
Real screenshots, interface in Spanish, with fictional data from a demo clinic.
Your operation is private.
Each ALMO workspace keeps each client’s patients, conversations, users and settings separate.
Role-based access
Each person sees only what their role needs.
Information isolated per workspace
Your practice’s data never mixes with another client’s.
Traceability
Important changes are recorded: who made them and when.
Frequently asked questions
What is ALMO Care?
A modular platform to manage and follow up with patients. The foundation is ALMO CRM (WhatsApp, leads, scheduling, follow-up and metrics), and on top of it you turn on modules such as Automation, Outcomes or Surgical Journey.
What is a CRM for clinics?
A system to manage the relationship with every patient before and after the visit: who wrote in, on which channel, who replies, whether they booked, whether they came and what happens next. It does not hold medical records; it organizes communication and follow-up.
Does it follow up with patients who ask and never book?
Yes. Every lead keeps its stage and owner, and whoever didn’t book goes to a recontact queue. Follow-up sequences create the recontact tasks for the team, so nobody has to remember.
Does it replace the medical record?
No. ALMO manages the relationship and operations with the patient: conversations, appointments, follow-up and outcomes. The medical record stays in your current system.
Is it useful if I don’t do surgery?
Yes. The CRM, Automation and Outcomes work for any practice or clinic. Surgical Journey is an optional module for surgical practices.
Can I connect more than one WhatsApp line?
Yes. You can connect one or several lines and see every conversation in one inbox, with filters per line.
Does it receive leads from Meta?
Yes. Conversations that reach WhatsApp from Meta ads arrive with the source ad. The source on Instagram and the connection with Meta Lead Ads forms are in development.
Does it integrate with other systems?
Today it connects WhatsApp (one or several lines), Instagram and Meta ads. The connection with calendars, APIs and clinical systems (EMR/HIS) is in development.
Can I measure campaigns?
Yes. You see which source every lead comes from (Meta, Google, Instagram, referrals) and how many reach an appointment and attend. Per-campaign reporting arrives with the direct Meta connection, in development.
What does ALMO CRM include?
A WhatsApp and Instagram inbox, leads with their source, a pipeline, scheduling per professional, tasks and follow-ups, recontact, reply and conversion metrics, and role-based access.
Which modules exist?
Today: ALMO Automation, ALMO Outcomes and ALMO Surgical Journey. In development: ALMO Clinical AI and ALMO Integrations.
What is Outcomes?
A module to measure how your patients progress with scores and questionnaires they answer themselves by QR or tablet. The score is calculated automatically and saved in the patient’s history.
What is Surgical Journey?
A module for surgical practices that follows every case from indication to post-op: orders, authorizations, preparation, scheduling and recovery.
How is information protected?
With role-based access, information isolated per workspace and a record of important actions. Details are in the privacy policy.
How do I request a demo?
Tap “Book a demo”: WhatsApp opens with our team. You can also write to almoaiconsultingfirm@gmail.com.
Technology so healthcare operations flow better.
ALMO Healthcare builds products that connect and organize different moments of healthcare operations.
ALMO CareYou are here
From the first message to follow-up.
A CRM to organize conversations, leads, appointments, follow-up and metrics.
ALMO TURN
From arrival to care.
Organizes the waiting room, admission, patient calls, exam rooms, procedures and operating times.
Explore ALMO TURNUse one, the other or both. Each is purchased separately.
Start with what your practice needs today.
Tell us how your operation works and we’ll show you what ALMO would look like for your team.